Carestream Dental Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
eServices Operational
90 days ago
99.98 % uptime
Today
Insurance Claims Operational
90 days ago
100.0 % uptime
Today
Insurance Verifications Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
100.0 % uptime
Today
Automated Statements Operational
90 days ago
100.0 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.84 % uptime
Today
Payments Processing Operational
90 days ago
100.0 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
100.0 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Rx Manager ? Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
99.34 % uptime
Today
Sensei Cloud - US Operational
90 days ago
100.0 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
100.0 % uptime
Today
Sensei Gateway API Operational
90 days ago
100.0 % uptime
Today
Patient Manager Operational
90 days ago
100.0 % uptime
Today
Patient Forms Operational
90 days ago
96.7 % uptime
Today
Hosted Practice Management and Imaging ? Operational
90 days ago
99.97 % uptime
Today
WinOMS Hosted Operational
90 days ago
99.96 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
100.0 % uptime
Today
SoftDent Hosted Operational
90 days ago
99.82 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
100.0 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Imaging Applications Operational
90 days ago
99.9 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
100.0 % uptime
Today
CS Connect and Quick Connect ? Operational
90 days ago
100.0 % uptime
Today
CS Upstream Operational
90 days ago
99.4 % uptime
Today
AI Insights ? Operational
90 days ago
100.0 % uptime
Today
Swissmeda Cloud Imaging ? Operational
90 days ago
100.0 % uptime
Today
Click & Share ? Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
100.0 % uptime
Today
CS Activation Operational
90 days ago
100.0 % uptime
Today
PWSVR Licensing ? Operational
90 days ago
100.0 % uptime
Today
Dealer Page ? Operational
90 days ago
100.0 % uptime
Today
Software Update Management System - SUMS ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
OrthoTrac and WinOMS Cloud Performance Issues
Resolved - This incident has been resolved.
Jul 7, 15:42 EDT
Monitoring - Users may have experienced a brief disconnect from the Cloud within the last hour and then slowness upon reconnecting. A fix has been implemented, and we are monitoring the results. If you are experiencing slowness currently, please close the application and then relaunch to resolve. We apologize for any inconvenience. -Cloud Admin
Jul 7, 11:02 EDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Issue with Electronic Prescriptions
Resolved - This incident has been resolved.
Jul 1, 10:49 EDT
Investigating - Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
Jul 1, 08:07 EDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
CS Upstream Site not reachable
Resolved - This incident has been resolved.
Jun 27, 08:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 23:47 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 26, 23:46 EDT
Investigating - CS Upstream is down and we are investigating the issue.
Jun 26, 10:54 EDT
Jun 26, 2025
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