Get webhook notifications whenever Carestream Dental Status Page creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Nov 20, 09:42 EST
Investigating -
Carestream Dental is investigating reports of an issue with our Payments Processing service. Users of this service may be unable to process new payments or be experiencing degraded performance.
Nov 20, 08:25 EST
Resolved -
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Nov 19, 08:16 EST
Identified -
Carestream Dental has identified an issue affecting Electronic Prescriptions integration with Sensei Cloud. Sensei Cloud users can still prescribe directly through Clinician as a workaround until the integration is restored. Carestream Dental is actively working to resolve the issue.
Nov 18, 10:26 EST
Resolved -
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Nov 18, 15:04 EST
Investigating -
Carestream Dental is investigating reports of an issue with Electronic Prescriptions service. Users may be unable to issue prescriptions for controlled substances due to degraded platform of a user verification service named ID me .
Nov 18, 11:31 EST
Resolved -
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Nov 14, 16:06 EST
Investigating -
Carestream Dental is investigating reports of an issue with our WinOMS v9 Hosted service. Users of this service may be experiencing an outage or degraded performance.
Nov 14, 14:43 EST
Resolved -
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Nov 14, 14:42 EST
Investigating -
Carestream Dental is investigating reports of an issue with our OrthoTrac service. Users of this service may be experiencing an outage or degraded performance.
Nov 14, 13:18 EST
Completed -
The scheduled maintenance has been completed.
Nov 12, 13:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 13:00 EST
Scheduled -
The UK NHS claims system will be undergoing maintenance and impact our R4+ and Sensei Cloud UK customers ability to receive claims responses during this time. Please see https://www.nhsbsa.nhs.uk/compass for more details.
Nov 6, 08:35 EST
Completed -
The scheduled maintenance has been completed.
Nov 6, 15:25 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 14:30 EST
Scheduled -
We will be undertaking emergency Sensei Cloud UK maintenance at this time. Your Sensei Cloud UK system may be unavailable or Patient Search may not function during this time.
Nov 6, 11:04 EST