Carestream Dental Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
eServices Operational
90 days ago
99.98 % uptime
Today
Insurance Claims Operational
90 days ago
100.0 % uptime
Today
Insurance Verifications Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
100.0 % uptime
Today
Automated Statements Operational
90 days ago
100.0 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.85 % uptime
Today
Payments Processing Operational
90 days ago
99.97 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
100.0 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Rx Manager ? Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
99.99 % uptime
Today
Sensei Cloud - US Operational
90 days ago
99.99 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
100.0 % uptime
Today
Sensei Gateway API Operational
90 days ago
100.0 % uptime
Today
Patient Manager Operational
90 days ago
100.0 % uptime
Today
Patient Forms Operational
90 days ago
100.0 % uptime
Today
Hosted Practice Management and Imaging ? Operational
90 days ago
99.99 % uptime
Today
WinOMS Hosted Operational
90 days ago
100.0 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
99.99 % uptime
Today
SoftDent Hosted Operational
90 days ago
100.0 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
100.0 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Imaging Applications Operational
90 days ago
99.9 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
100.0 % uptime
Today
CS Connect and Quick Connect ? Operational
90 days ago
100.0 % uptime
Today
CS Upstream Operational
90 days ago
99.4 % uptime
Today
AI Insights ? Operational
90 days ago
100.0 % uptime
Today
Swissmeda Cloud Imaging ? Operational
90 days ago
100.0 % uptime
Today
Click & Share ? Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
100.0 % uptime
Today
CS Activation Operational
90 days ago
100.0 % uptime
Today
PWSVR Licensing ? Operational
90 days ago
100.0 % uptime
Today
Dealer Page ? Operational
90 days ago
100.0 % uptime
Today
Software Update Management System - SUMS ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Software Updates for Swissmeda Cloud Imaging. Sep 19, 2025 05:00-06:00 EDT

Software updates are scheduled for Swissmeda Cloud Imaging on Friday September 19th from 11:00 AM to 12:00 PM Paris time. Services will be interrupted during this time.
Posted on Sep 18, 2025 - 05:52 EDT
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Issue with Electronic Prescriptions
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Sep 15, 09:46 EDT
Investigating - Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
Sep 15, 09:28 EDT
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Sensei Cloud - US
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. You may need to refresh your browser or relogin to Sensei Cloud if you are still experiencing any issue. Please contact us if you continue to experience any issues.
Sep 11, 09:47 EDT
Investigating - Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.
Sep 11, 09:40 EDT
Planned Software Updates for Click&Share, AI Insights & Swissmeda Cloud Imaging
Completed - The scheduled maintenance has been completed.
Sep 11, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 04:00 EDT
Update - We will be undergoing Software updates for Click&Share, AI Insights & Swissmeda Cloud Imaging at Thursday September 11th from 10:00 AM to 12:00 PM Paris time. Services will be unavailable during this maintenance window.
Sep 5, 08:34 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 5, 08:32 EDT
Scheduled - We will be undergoing Software updates for Click&Share, AI Insights & Swissmeda Cloud Imaging at Thursday September 11th from 10:00 AM to 12:00 PM Paris time. Services will be unavailable during this maintenance window.
Sep 5, 04:56 EDT
Sep 10, 2025
Planned Software Updates for DealerPage
Completed - The scheduled maintenance has been completed.
Sep 10, 10:51 EDT
Verifying - Verification is currently underway for the maintenance items.
Sep 10, 10:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:00 EDT
Update - We will be undergoing Software updates for DealerPage at Wednesday September 10th from 02:00 PM to 04:00 PM Paris time. Services will be unavailable during this maintenance window.
Sep 5, 08:34 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 5, 08:32 EDT
Scheduled - We will be undergoing Software updates for DealerPage at Wednesday September 10th from 02:00 PM to 04:00 PM Paris time. Services will be unavailable during this maintenance window.
Sep 5, 04:55 EDT
Sep 9, 2025
Planned Software Updates for Click&Share & AI Insights.
Completed - The scheduled maintenance has been completed.
Sep 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 EDT
Scheduled - We will be undergoing Software updates for Click&Share & AI Insights at Tuesday September 9th from 12:00 PM to 01:00 PM Paris time. Services will be unavailable during this maintenance window.
Sep 5, 04:54 EDT
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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