Carestream Dental Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
eServices Operational
90 days ago
99.98 % uptime
Today
Insurance Claims Operational
90 days ago
100.0 % uptime
Today
Insurance Verifications Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
100.0 % uptime
Today
Automated Statements Operational
90 days ago
100.0 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.89 % uptime
Today
Payments Processing Operational
90 days ago
100.0 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
100.0 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Rx Manager Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
99.98 % uptime
Today
Sensei Cloud - US Operational
90 days ago
100.0 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
99.94 % uptime
Today
Sensei Gateway API Operational
90 days ago
100.0 % uptime
Today
Patient Manager Operational
90 days ago
100.0 % uptime
Today
Patient Forms Operational
90 days ago
100.0 % uptime
Today
Patient Bridge Operational
90 days ago
99.94 % uptime
Today
Hosted Practice Management and Imaging Operational
90 days ago
99.99 % uptime
Today
WinOMS Hosted Operational
90 days ago
99.96 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
100.0 % uptime
Today
SoftDent Hosted Operational
90 days ago
100.0 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
100.0 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Imaging Applications Operational
90 days ago
99.82 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
100.0 % uptime
Today
CS Connect and Quick Connect Operational
90 days ago
100.0 % uptime
Today
CS Upstream Operational
90 days ago
98.92 % uptime
Today
AI Insights Operational
90 days ago
100.0 % uptime
Today
Swissmeda Cloud Imaging Operational
90 days ago
100.0 % uptime
Today
Click & Share Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
100.0 % uptime
Today
CS Activation Operational
90 days ago
100.0 % uptime
Today
PWSVR Licensing Operational
90 days ago
100.0 % uptime
Today
Dealer Page Operational
90 days ago
100.0 % uptime
Today
Software Update Management System - SUMS Operational
90 days ago
100.0 % uptime
Today
Support Call Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026
Sensei Cloud UK only Production Update
Completed - The scheduled maintenance has been completed.
Mar 29, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 12:00 EDT
Scheduled - We will be undergoing some Maintenance during this time. You will still be able to use Sensei cloud, but may notice a small slowness in performance during this time
Mar 25, 10:07 EDT
Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Planned Software Updates for Swissmeda Cloud Imaging & DealerPage
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:00 EDT
Scheduled - We will be undergoing Software Updates for Swissmeda Cloud Imaging, DealerPage & CS3D Premium. starting at Wednesday, March 25, 2026 09:00 to 11:00 AM Paris Time. Services will be unavailable during this maintenance window.
Mar 24, 05:07 EDT
Mar 24, 2026

No incidents reported.

Mar 23, 2026
Issue with Sensei Cloud - UK
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Mar 23, 15:37 EDT
Investigating - Carestream Dental is investigating reports of an issue with our Sensei Cloud - UK service. Users may be unable to login or experiencing degraded performance.
Mar 23, 14:31 EDT
Mar 22, 2026
Sensei Cloud Production Update
Completed - The scheduled maintenance has been completed.
Mar 22, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 11:30 EDT
Scheduled - We will be undergoing some Maintenance during this time. You will still be able to use Sensei cloud, but may notice a small slowness in performance during this time
Mar 17, 08:28 EDT
Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

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