Carestream Dental Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
eServices Operational
90 days ago
99.9 % uptime
Today
Insurance Claims Operational
90 days ago
99.38 % uptime
Today
Insurance Verifications Operational
90 days ago
99.74 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
100.0 % uptime
Today
Automated Statements Operational
90 days ago
100.0 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.91 % uptime
Today
Payments Processing Operational
90 days ago
100.0 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
100.0 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Rx Manager Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
99.98 % uptime
Today
Sensei Cloud - US Operational
90 days ago
100.0 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
99.99 % uptime
Today
Sensei Gateway API Operational
90 days ago
100.0 % uptime
Today
Patient Manager Operational
90 days ago
99.96 % uptime
Today
Patient Forms Operational
90 days ago
100.0 % uptime
Today
Patient Bridge Operational
90 days ago
99.32 % uptime
Today
Hosted Practice Management and Imaging Operational
90 days ago
100.0 % uptime
Today
WinOMS Hosted Operational
90 days ago
100.0 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
100.0 % uptime
Today
SoftDent Hosted Operational
90 days ago
100.0 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
100.0 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Imaging Applications Operational
90 days ago
100.0 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
100.0 % uptime
Today
CS Connect and Quick Connect Operational
90 days ago
100.0 % uptime
Today
CS Upstream Operational
90 days ago
100.0 % uptime
Today
AI Insights Operational
90 days ago
100.0 % uptime
Today
Swissmeda Cloud Imaging Operational
90 days ago
100.0 % uptime
Today
Click & Share Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
100.0 % uptime
Today
CS Activation Operational
90 days ago
100.0 % uptime
Today
PWSVR Licensing Operational
90 days ago
100.0 % uptime
Today
Dealer Page Operational
90 days ago
100.0 % uptime
Today
Software Update Management System - SUMS Operational
90 days ago
100.0 % uptime
Today
Support Call Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 14, 2026

No incidents reported today.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Issue with Patient Bridge
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Feb 11, 12:00 EST
Investigating - Carestream Dental is investigating reports of an issue with our Patient Bridge service. Users of this service may be experiencing an outage, degraded performance or data is not syncing.
Feb 11, 09:51 EST
Feb 10, 2026
Planned Software Updates for AI Insights, Dealer Page & CS3D Premium.
Completed - The scheduled maintenance has been completed.
Feb 10, 10:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 09:30 EST
Scheduled - We will be undergoing Software updates for AI Insights, Dealer Page & CS3D Premium at Tuesday, February 10, 2026 3:30 PM to 5:30 PM Paris time. Services will be unavailable during this maintenance window.
Feb 9, 05:32 EST
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Planned Software Updates for Swissmeda Cloud Imaging
Completed - The scheduled maintenance has been completed.
Feb 5, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 06:00 EST
Scheduled - We will be undergoing Software Updates for Swissmeda Cloud Imaging starting at Tuesday, February 5, 2026 12:00 PM to 1:00 PM Paris time. Services will be unavailable during this maintenance window.
Feb 2, 06:13 EST
Feb 4, 2026
Planned Software Updates for Click&Share
Completed - The scheduled maintenance has been completed.
Feb 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 06:00 EST
Scheduled - We will be undergoing Software Updates for Click&Share starting at Tuesday, February 4, 2026 12:00 PM to 1:00 PM Paris time. Services will be unavailable during this maintenance window.
Feb 2, 06:13 EST
Feb 3, 2026
Planned Software Updates for Click&Share
Completed - The scheduled maintenance has been completed.
Feb 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 07:00 EST
Scheduled - We will be undergoing Software Updates for Click&Share starting at Tuesday, February 3, 2026 1:00 PM to 2:00 PM Paris time. Services will be unavailable during this maintenance window.
Feb 2, 06:07 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026
WinOMS Cloud Software Updates
Completed - The scheduled maintenance has been completed.
Feb 1, 18:00 EST
Update - Scheduled maintenance is still in progress.
Feb 1, 16:58 EST
Update - Extending maintenance by one hour, updates are still completing. We will provide updates hourly until the maintenance completes. Thank you for your patience!
Feb 1, 14:47 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 10:00 EST
Scheduled - Software updates are scheduled for WinOMS Cloud users on Sunday 2/1 starting at 10:00 AM Eastern and are estimated to take up to 5 hours. WinOMS will have limited availability during this maintenance window.
Jan 30, 08:42 EST
SoftDent Cloud Software Updates
Completed - The scheduled maintenance has been completed.
Feb 1, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 08:00 EST
Scheduled - Software updates are scheduled for SoftDent Cloud users on Sunday 2/1 starting at 8:00 AM Eastern and are estimated to take up to 4 hours. SoftDent will have limited availability during this maintenance window.
Jan 30, 08:41 EST
Jan 31, 2026

No incidents reported.

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