Carestream Dental Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
eServices Operational
90 days ago
99.91 % uptime
Today
Insurance Claims Operational
90 days ago
99.91 % uptime
Today
Insurance Verifications Operational
90 days ago
99.91 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
99.91 % uptime
Today
Automated Statements Operational
90 days ago
99.91 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.56 % uptime
Today
Payments Processing Operational
90 days ago
100.0 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
99.91 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Rx Manager ? Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
99.92 % uptime
Today
Sensei Cloud - US Operational
90 days ago
99.75 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
99.87 % uptime
Today
Sensei Gateway API Operational
90 days ago
100.0 % uptime
Today
Patient Manager Operational
90 days ago
100.0 % uptime
Today
Patient Forms Operational
90 days ago
100.0 % uptime
Today
Hosted Practice Management and Imaging ? Operational
90 days ago
99.98 % uptime
Today
WinOMS Hosted Operational
90 days ago
99.91 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
99.98 % uptime
Today
SoftDent Hosted Operational
90 days ago
99.98 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
99.98 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
99.99 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
99.99 % uptime
Today
Imaging Applications Operational
90 days ago
100.0 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
100.0 % uptime
Today
CS Connect and Quick Connect ? Operational
90 days ago
100.0 % uptime
Today
CS Upstream Operational
90 days ago
100.0 % uptime
Today
AI Insights ? Operational
90 days ago
100.0 % uptime
Today
Swissmeda Cloud Imaging ? Operational
90 days ago
100.0 % uptime
Today
Click & Share ? Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
100.0 % uptime
Today
CS Activation Operational
90 days ago
100.0 % uptime
Today
PWSVR Licensing ? Operational
90 days ago
100.0 % uptime
Today
Dealer Page ? Operational
90 days ago
100.0 % uptime
Today
Software Update Management System - SUMS ? Operational
90 days ago
100.0 % uptime
Today
Support Call Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 17, 2025

No incidents reported today.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Planned Software Updates for AI Insights, Dealer Page & CS3D Premium.
Completed - The scheduled maintenance has been completed.
Nov 12, 11:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:15 EST
Scheduled - We will be undergoing Software updates for AI Insights, Dealer Page & CS3D Premium at Wednesday November 12th from 04:15 PM to 04:45 PM Paris time. Services will be unavailable during this maintenance window.
Nov 10, 07:10 EST
Nov 11, 2025
Issue with Hosted Orthodontic and OMS Imaging Service
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Nov 11, 12:08 EST
Identified - The primary issue has been resolved. However, users may continue to experience a delay of up to a few hours in the upload of newly acquired images to the Hosted environment.
Nov 11, 10:38 EST
Investigating - Carestream Dental is investigating reports of an issue with our Orthodontic Imaging Hosted service. Images taken may not be uploading or users may be experiencing degraded performance.
Nov 11, 10:20 EST
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Sensei Cloud - US
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Nov 3, 10:08 EST
Investigating - Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.
Nov 3, 09:18 EST
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