A fix has been implemented and the CS Connect service should be fully restored at this time.

We have identified a partial outage of our CS Connect service and are working to implement a fix. Some customer scans submitted during the ongoing incident may be inaccessible. These scans may have to be resubmitted once the incident is resolved. We apologize for the impact.

We are continuing to investigate this issue.

We are currently investigating an outage of our CS Connect service. At this time, all scans submitted during the incident may be inaccessible. These scans may have to be resubmitted once the incident is resolved. We apologize for the impact.