Carestream Dental Status Page
All Systems Operational
Uptime over the past 90 days. View historical uptime.
eServices Operational
90 days ago
99.98 % uptime
Today
Insurance Claims Operational
90 days ago
100.0 % uptime
Today
Insurance Verifications Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
100.0 % uptime
Today
Automated Statements Operational
90 days ago
100.0 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.95 % uptime
Today
Payments Processing Operational
90 days ago
99.89 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
100.0 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Rx Manager ? Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
99.92 % uptime
Today
Sensei Cloud - US Operational
90 days ago
99.66 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
99.96 % uptime
Today
Sensei Gateway API Operational
90 days ago
100.0 % uptime
Today
Patient Manager Operational
90 days ago
100.0 % uptime
Today
Patient Forms Operational
90 days ago
100.0 % uptime
Today
Hosted Practice Management and Imaging ? Operational
90 days ago
99.96 % uptime
Today
WinOMS Hosted Operational
90 days ago
99.94 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
99.94 % uptime
Today
SoftDent Hosted Operational
90 days ago
99.93 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
99.94 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
99.98 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
99.98 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
99.98 % uptime
Today
Imaging Applications Operational
90 days ago
100.0 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
100.0 % uptime
Today
CS Connect and Quick Connect ? Operational
90 days ago
100.0 % uptime
Today
CS Upstream Operational
90 days ago
100.0 % uptime
Today
AI Insights ? Operational
90 days ago
100.0 % uptime
Today
Swissmeda Cloud Imaging ? Operational
90 days ago
100.0 % uptime
Today
Click & Share ? Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
100.0 % uptime
Today
CS Activation Operational
90 days ago
100.0 % uptime
Today
PWSVR Licensing ? Operational
90 days ago
100.0 % uptime
Today
Dealer Page ? Operational
90 days ago
100.0 % uptime
Today
Software Update Management System - SUMS ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 11, 2024
Issue with PracticeWorks Hosted
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Dec 11, 13:07 EST
Investigating - Carestream Dental is investigating reports of an issue with our PracticeWorks Hosted service. Users of this service may be experiencing an outage or degraded performance.
Dec 11, 12:34 EST
Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Planned Software Updates CloudFoundation for LegalDocs
Completed - The scheduled maintenance has been completed.
Nov 29, 05:00 EST
Verifying - Verification is currently underway for the maintenance items.
Nov 29, 04:27 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 02:30 EST
Scheduled - A scheduled software update will take place on Friday November 29 timing: 08:30 to 09:30 AM Paris time. During this time, below services may be temporarily unavailable:
- Imaging and Case Collaboration (ICC)
- AI Insights
- Click & Share

Thank you!
Nov 27, 10:06 EST
Nov 28, 2024
Click & Share planned Update
Completed - The scheduled maintenance has been completed.
Nov 28, 05:45 EST
Verifying - Verification is currently underway for the maintenance items.
Nov 28, 05:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 04:15 EST
Scheduled - A scheduled Click & Share update will take place on Thursday November 28 timing: 10:15 to 11:15 AM Paris time. During this time, our services may be temporarily unavailable.
Nov 27, 04:40 EST
Nov 27, 2024

No incidents reported.

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