Carestream Dental Status Page
All Systems Operational
Uptime over the past 90 days. View historical uptime.
eServices Operational
90 days ago
99.95 % uptime
Today
Backup Services ? Operational
90 days ago
100.0 % uptime
Today
Insurance Claims Operational
90 days ago
100.0 % uptime
Today
Insurance Verifications Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
100.0 % uptime
Today
Automated Statements Operational
90 days ago
100.0 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.51 % uptime
Today
Payments Processing Operational
90 days ago
100.0 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
100.0 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
99.95 % uptime
Today
Sensei Cloud - US Operational
90 days ago
99.99 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
99.99 % uptime
Today
Sensei Data/Integration API Operational
90 days ago
99.99 % uptime
Today
CMP Mobile ? Operational
90 days ago
99.99 % uptime
Today
CS Boost ? Operational
90 days ago
99.99 % uptime
Today
Patient Manager Operational
90 days ago
99.68 % uptime
Today
Patient Forms Operational
90 days ago
99.99 % uptime
Today
Box Uploads/Downloads Operational
Hosted Practice Management and Imaging ? Operational
90 days ago
99.9 % uptime
Today
WinOMS Hosted Operational
90 days ago
99.82 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
99.82 % uptime
Today
SoftDent Hosted Operational
90 days ago
99.83 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
99.83 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Windent Hosted Operational
90 days ago
99.84 % uptime
Today
Imaging Applications Operational
90 days ago
99.85 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
99.56 % uptime
Today
CS Connect Operational
90 days ago
99.99 % uptime
Today
CS Upstream Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
99.99 % uptime
Today
CS Activation Operational
90 days ago
99.99 % uptime
Today
PWSVR Licensing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2021

No incidents reported today.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Issue with Electronic Prescriptions
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Jul 21, 17:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 10:20 EDT
Investigating - Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
Jul 21, 10:11 EDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021
Issue with Electronic Prescriptions
Resolved - This incident has been resolved.
Jul 19, 13:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 12:08 EDT
Investigating - Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
Jul 19, 10:47 EDT
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Issue with Patient Manager
Resolved - This incident has been resolved.
Jul 15, 15:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 18:41 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 14, 13:29 EDT
Investigating - Carestream Dental is investigating reports of an issue with our Patient Manager service. Users of this service may be unable to communicate with patients or be experiencing degraded performance.
Jul 14, 12:01 EDT
Jul 14, 2021
Jul 13, 2021
Issue with Imaging and Case Collaboration (ICC)
Resolved - This incident has been resolved.
Jul 13, 19:50 EDT
Investigating - Carestream Dental is investigating reports of an issue with our Imaging and Case Collaboration (ICC) service. Users may be unable to connect or experiencing degraded performance.
Jul 13, 10:29 EDT
Jul 12, 2021
CS Connect planned Upgrade
Completed - The scheduled maintenance has been completed.
Jul 12, 04:03 EDT
Verifying - Verification is currently underway for the maintenance items.
Jul 12, 03:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 03:00 EDT
Scheduled - We will be upgrading CS Connect platform at this time
Jun 22, 03:59 EDT
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