Carestream Dental Status Page
All Systems Operational
eServices Operational
90 days ago
99.98 % uptime
Today
Backup Services ? Operational
90 days ago
100.0 % uptime
Today
Insurance Claims Operational
90 days ago
100.0 % uptime
Today
Insurance Verifications Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
100.0 % uptime
Today
Automated Statements Operational
90 days ago
100.0 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.81 % uptime
Today
Payments Processing Operational
90 days ago
100.0 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
100.0 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
99.96 % uptime
Today
Sensei Cloud - US Operational
90 days ago
100.0 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
100.0 % uptime
Today
Sensei Data/Integration API Operational
90 days ago
99.73 % uptime
Today
CMP Mobile ? Operational
90 days ago
100.0 % uptime
Today
CS Boost ? Operational
90 days ago
100.0 % uptime
Today
Patient Manager Operational
90 days ago
100.0 % uptime
Today
Patient Forms Operational
90 days ago
100.0 % uptime
Today
Box Uploads/Downloads Operational
Hosted Practice Management and Imaging ? Operational
90 days ago
99.89 % uptime
Today
WinOMS Hosted Operational
90 days ago
99.78 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
99.6 % uptime
Today
SoftDent Hosted Operational
90 days ago
99.93 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
99.93 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
99.93 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
99.93 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
99.93 % uptime
Today
Windent Hosted Operational
90 days ago
100.0 % uptime
Today
Imaging Applications Operational
90 days ago
99.95 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
100.0 % uptime
Today
CS Connect Operational
90 days ago
99.86 % uptime
Today
CS Upstream Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
100.0 % uptime
Today
CS Activation Operational
90 days ago
100.0 % uptime
Today
PWSVR Licensing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 17, 2021
Completed - The scheduled maintenance has been completed.
Oct 17, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:02 EDT
Scheduled - WinOMS10 updates for scheduled clients will be performed at this time.
Oct 13, 14:58 EDT
Oct 16, 2021

No incidents reported.

Oct 15, 2021
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Oct 15, 11:44 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 10:54 EDT
Identified - The issue has been identified and a fix is being implemented. Current estimated time for incident resolution is 12:30 PM EDT.
Oct 15, 10:38 EDT
Investigating - Carestream Dental is investigating reports of an issue with our OrthoTrac service. Users of this service may be experiencing an outage or degraded performance.
Oct 15, 09:22 EDT
Oct 14, 2021
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Oct 14, 14:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 13:50 EDT
Identified - The issue has been identified and a fix is being implemented. Current estimated time for incident resolution is 3:15 PM EDT.
Oct 14, 12:22 EDT
Investigating - Carestream Dental is investigating reports of an issue with our WinOMS Hosted service related to this same incident. Users of this service may be experiencing an outage or degraded performance.
Oct 14, 11:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 10:11 EDT
Update - Current estimated time for incident resolution is now 10:30AM EDT
Oct 14, 09:47 EDT
Identified - The issue has been identified and a fix is being implemented. Current estimated time for incident resolution is 10AM EDT.
Oct 14, 09:21 EDT
Investigating - Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.
Oct 14, 07:31 EDT
Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021
Completed - The scheduled maintenance has been completed.
Oct 10, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 17:01 EDT
Scheduled - Selected clients will be updated to WinOMSCS version 10 at this time.
Oct 8, 15:21 EDT
Oct 9, 2021

No incidents reported.

Oct 8, 2021
Resolved - This incident has been resolved.
Oct 8, 14:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 12:30 EDT
Investigating - We are investigating reports of an issue affecting multiple Carestream Dental services. Users of the following indicated services in this notification may be experiencing a service outage or degraded performance.
Oct 8, 07:52 EDT
Oct 7, 2021

No incidents reported.

Oct 6, 2021
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Oct 6, 14:52 EDT
Investigating - Carestream Dental is investigating reports of an issue with our CS Connect service. Users of this service may be unable to transmit or receive new cases or be experiencing degraded performance.
Oct 6, 14:00 EDT
Oct 5, 2021

No incidents reported.

Oct 4, 2021
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Oct 4, 13:51 EDT
Investigating - Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.
Oct 4, 10:58 EDT
Oct 3, 2021
Completed - The scheduled maintenance has been completed.
Oct 3, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 15:02 EDT
Scheduled - Some clients will be updated to WinOMSCS10 and will have login disabled during this time frame.
Oct 3, 14:55 EDT