Carestream Dental Status Page
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 10:53 EDT
Investigating - Carestream Dental is investigating reports of an issue with our OMS Imaging Hosted service. Images taken may not be uploading or users may be experiencing degraded performance.
May 18, 07:51 EDT
eServices Operational
90 days ago
99.96 % uptime
Today
Insurance Claims Operational
90 days ago
100.0 % uptime
Today
Insurance Verifications Operational
90 days ago
100.0 % uptime
Today
Electronic Remittance Advice Operational
90 days ago
100.0 % uptime
Today
Automated Statements Operational
90 days ago
100.0 % uptime
Today
Electronic Prescriptions Operational
90 days ago
99.67 % uptime
Today
Payments Processing Operational
90 days ago
100.0 % uptime
Today
eForms Operational
90 days ago
100.0 % uptime
Today
eReminders Operational
90 days ago
100.0 % uptime
Today
eConnections Operational
90 days ago
100.0 % uptime
Today
Sensei Platform Operational
90 days ago
100.0 % uptime
Today
Sensei Cloud - US Operational
90 days ago
100.0 % uptime
Today
Sensei Cloud - UK Operational
90 days ago
100.0 % uptime
Today
Sensei Data/Integration API Operational
90 days ago
100.0 % uptime
Today
CS Boost ? Operational
90 days ago
100.0 % uptime
Today
Patient Manager Operational
90 days ago
100.0 % uptime
Today
Patient Forms Operational
90 days ago
100.0 % uptime
Today
Box Uploads/Downloads Operational
Hosted Practice Management and Imaging ? Operational
90 days ago
99.92 % uptime
Today
WinOMS Hosted Operational
90 days ago
99.61 % uptime
Today
OrthoTrac Hosted Operational
90 days ago
99.75 % uptime
Today
SoftDent Hosted Operational
90 days ago
99.99 % uptime
Today
PracticeWorks Hosted Operational
90 days ago
100.0 % uptime
Today
R4+ Hosted Operational
90 days ago
100.0 % uptime
Today
OMS Imaging Hosted Operational
90 days ago
99.97 % uptime
Today
Dental Imaging Hosted Operational
90 days ago
100.0 % uptime
Today
Orthodontic Imaging Hosted Operational
90 days ago
99.97 % uptime
Today
Windent Hosted Operational
90 days ago
100.0 % uptime
Today
Imaging Applications Operational
90 days ago
99.99 % uptime
Today
Imaging and Case Collaboration (ICC) Operational
90 days ago
100.0 % uptime
Today
CS Connect and Quick Connect ? Operational
90 days ago
99.97 % uptime
Today
CS Upstream Operational
90 days ago
100.0 % uptime
Today
Licensing and General Services Operational
90 days ago
100.0 % uptime
Today
CS Activation Operational
90 days ago
100.0 % uptime
Today
PWSVR Licensing ? Operational
90 days ago
100.0 % uptime
Today
Dealer Page ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 24, 2022

Unresolved incident: Issue with OMS Imaging Hosted.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Resolved - This incident has been resolved.
May 19, 13:11 EDT
Investigating - Carestream Dental is investigating reports of an issue with our SoftDent Hosted service. Users of this service may be experiencing an outage or degraded performance.
May 19, 12:51 EDT
May 18, 2022
May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 03:53 EDT
Update - We are continuing to verify the maintenance items.
May 17, 03:28 EDT
Verifying - Verification is currently underway for the maintenance items.
May 17, 03:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 EDT
Scheduled - We will be upgrading CS Connect platform at this time
May 12, 08:17 EDT
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
May 13, 14:30 EDT
Investigating - Carestream Dental is investigating reports of an issue with our OMS Imaging Hosted service. Images taken may not be uploading or users may be experiencing degraded performance.
May 13, 10:50 EDT
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
May 13, 10:04 EDT
Update - We are continuing to investigate this issue.
May 12, 17:09 EDT
Update - We are continuing to investigate this issue.
May 12, 17:08 EDT
Investigating - Carestream Dental is investigating reports of an issue with our WinOMS and OrthoTrac Hosted service. Users of this service may be experiencing an outage or degraded performance.
May 12, 10:50 EDT
May 12, 2022
Resolved - After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
May 12, 09:59 EDT
Investigating - Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.
May 12, 09:03 EDT
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.