Issue with Electronic Prescriptions

Incident Report for Carestream Dental Status Page

Resolved

After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

Posted Jun 21, 2021 - 14:26 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 21, 2021 - 13:33 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 21, 2021 - 12:02 EDT

Investigating

Carestream Dental is investigating reports of an issue with our Electronic Prescriptions service. Users may experience degraded performance or be unable to issue certain prescriptions.

Posted Jun 21, 2021 - 11:20 EDT

This incident affected: eServices (Electronic Prescriptions).