Delay in Image Uploads

Incident Report for Carestream Dental Status Page

Resolved

Images are uploading without delay. If you continue to see issues, please contact our support staff at Support.US@csdental.com
Posted Mar 08, 2021 - 08:12 EST

Monitoring

We have taken steps to to resolve this issue and are monitoring for any further impact. If you continue to see issues, please contact our support staff at Support.US@csdental.com
Posted Mar 05, 2021 - 12:36 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 24, 2021 - 15:11 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 23, 2021 - 08:10 EST

Update

We are continuing to work on a fix for this issue.
Posted Feb 22, 2021 - 08:55 EST

Update

We’ve identified the cause of the issue in our software and our engineering team is working to get this resolved as soon as possible.
Posted Feb 22, 2021 - 08:48 EST

Identified

We’ve identified the cause of the issue in our software and our engineering team is working to get this resolved as soon as possible
Posted Feb 19, 2021 - 07:23 EST

Update

We are continuing to investigate this issue.
Posted Feb 18, 2021 - 10:07 EST

Investigating

We’re aware that some users are experiencing a delay in image uploads and are working to identify the cause of this issue. This status page will be updated upon conclusion of our investigation.
Posted Feb 18, 2021 - 10:07 EST
This incident affected: Hosted Practice Management and Imaging (OMS Imaging Hosted, Dental Imaging Hosted, Orthodontic Imaging Hosted).