Automated Statements are being processed through our Transaction Management System for clients using PracticeWorks, SoftDent, OrthoTrac and Sensei Cloud. We are finalizing a solution for WinOMS customers and will release those statements once completed. Please check back here for updates or click Learn More for additional information.
Posted Apr 19, 2024 - 13:16 EDT
Update
We currently have your automated statements queuing in our clearinghouse so there is no need to resubmit. We have engaged our back-up vendor and are finalizing technical security, and set-up provisions and then we will get these statements released. Please check back here for updates or click Learn More for additional information.
Posted Feb 29, 2024 - 10:11 EST
Update
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Wednesday (2/28/24). Click Learn More for additional information.
Posted Feb 28, 2024 - 16:15 EST
Update
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Tuesday (2/27/24)
Posted Feb 27, 2024 - 09:35 EST
Identified
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Monday (2/26/24)
Posted Feb 26, 2024 - 08:17 EST
Investigating
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Friday (2/23/24)
Posted Feb 23, 2024 - 17:38 EST
This incident affects: eServices (Automated Statements).