Issue with Electronic Remittance Advice
Incident Report for Carestream Dental Status Page
Update
Electronic Remittance Advice is available for dental payers through our alternate trading partner. You will need to enroll here. Please contact us if you are unable to successfully enroll.
Posted Apr 19, 2024 - 13:12 EDT
Update
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Monday (3/04/24). Click Learn More for additional information.
Posted Mar 04, 2024 - 10:43 EST
Update
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Friday (3/01/24). Click Learn More for additional information.
Posted Mar 01, 2024 - 09:30 EST
Update
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Thursday (2/29/24). Click Learn More for additional information.
Posted Feb 29, 2024 - 11:49 EST
Update
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Wednesday (2/28/24). Click Learn More for additional information.
Posted Feb 28, 2024 - 16:15 EST
Update
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Tuesday (2/27/24)
Posted Feb 27, 2024 - 09:34 EST
Identified
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Monday (2/26/24)
Posted Feb 26, 2024 - 08:18 EST
Investigating
One of our vendors reported a network outage due to a possible security incident. They disconnected affected services to minimize exposure. The vendor has indicated that they expect services to be offline at least until end-of-day Friday (2/23/24)
Posted Feb 23, 2024 - 17:38 EST
This incident affects: eServices (Electronic Remittance Advice).