Issue with Sensei Cloud - UK

Incident Report for Carestream Dental Status Page

Resolved

After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

Posted Oct 29, 2025 - 21:02 EDT

Identified

Our services are being impacted by a widespread outage affecting Microsoft platform. For reference, please see this news article and this Microsoft Status Page

Posted Oct 29, 2025 - 13:30 EDT

Update

Our services are being impacted by a widespread outage affecting Microsoft platform. For reference, please see this news article.

Posted Oct 29, 2025 - 12:40 EDT

Investigating

Carestream Dental is investigating reports of an issue with our Sensei Cloud - UK service. Users may be unable to login or experiencing degraded performance.

Posted Oct 29, 2025 - 12:11 EDT

This incident affected: Sensei Platform (Sensei Cloud - UK).