Issue with Support Call Platform

Incident Report for Carestream Dental Status Page

Resolved

After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

Posted Oct 21, 2025 - 08:14 EDT

Investigating

Carestream Dental Service and Support is currently impacted by an active Azure Web Services incident. During this incident, customers may be unable to reach our team by phone, chat and email or we may be unable to make outbound contact to respond to earlier interactions.

Posted Oct 20, 2025 - 13:26 EDT

This incident affected: Licensing and General Services (Support Call Platform).