Issue with Patient Manager

Incident Report for Carestream Dental Status Page

Resolved

This incident has been resolved.

Posted Jul 15, 2021 - 15:51 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 14, 2021 - 18:41 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 14, 2021 - 13:29 EDT

Investigating

Carestream Dental is investigating reports of an issue with our Patient Manager service. Users of this service may be unable to communicate with patients or be experiencing degraded performance.

Posted Jul 14, 2021 - 12:01 EDT

This incident affected: Sensei Platform (Patient Manager).