Issue with OrthoTrac Hosted

Incident Report for Carestream Dental Status Page

Resolved

After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

Posted Oct 15, 2021 - 11:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 15, 2021 - 10:54 EDT

Identified

The issue has been identified and a fix is being implemented. Current estimated time for incident resolution is 12:30 PM EDT.

Posted Oct 15, 2021 - 10:38 EDT

Investigating

Carestream Dental is investigating reports of an issue with our OrthoTrac service. Users of this service may be experiencing an outage or degraded performance.

Posted Oct 15, 2021 - 09:22 EDT

This incident affected: Hosted Practice Management and Imaging (OrthoTrac Hosted).